Shipping and Returns
** HOLIDAY ORDERS ** are fulfilled within 5-10 business days, this does not include shipping time.
In-stock orders are fulfilled within 1-5 business days, this does not include shipping time.
Custom orders are fulfilled within 2-3 weeks, this does not include shipping time.
The shipping estimate begins AFTER the order is fulfilled. So First Class Mail usually takes about 5-10 business days and Priority Mail usually takes about 2-5 days.
We offer USPS First Class, USPS Priority, Overnight and International mail on almost all online orders.
FIRST CLASS AND PRIORITY MAIL SHIPPING TIMES ARE ESTIMATES ONLY AND ARE NOT GUARANTEED.
Please note, shipping fees include postage, packaging and fulfillment services. Shipping costs are determined by weight and destination.
Expedited Shipping options are available by request. Please contact email@example.com for pricing and availability.
We ship all orders in small letter-size envelope marked gift when possible.
We ship anywhere! Our online shipping module currently includes the following countries: United Kingdom, Canada, Austria, Malta, Australia, Bahamas, Belguim, Brazil, China, Costa Rica, Denmark, Estonia, Greece, India, Finland, France, Hong Kong, Ireland, Italy, Jamaica, Japan, Mexico, Netherlands, New Zealand, Norway, Philippines, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, US Virgin Islands
If your country is not listed, please contact us and we will add it!
100% Customer Satisfaction Guarantee
We pride ourselves on our commitment to quality and complete customer satisfaction. Also, we believe the buying process should be easy and stress free. Should you have any problems with our product, simply send it back, and you’ll receive a 100% refund, no questions asked.
All returns and exchanges need to be done within 90 days of purchase, no exceptions. Exchanges can be made ONLY ONCE per original order, and once completed all sales are FINAL.
Packaged products cannot be opened and socks cannot be worn for exchanges and returns.
For return authorization, please contact firstname.lastname@example.org.
After receiving Return Authorization information, please utilize a tracking service when returning your items, such as United States Postal service with tracking, as the customer is solely responsible for the merchandise until the return is delivered to the Bondi Band office. If the package does not reach the Bondi Band office, Bondi Band is not responsible for covering the cost of the lost merchandise.